I think my subscription has expired
If your password has stopped working, or you think that your subscription has expired, check the paperwork we sent you at the start of your subscription - this will include your subscription expiry date. We will also have sent you email reminders and a postal reminder during the three months prior to the end of your subscription (NB - please check that your email address that we have for you is still active).
At the end of your subscription, if we have not received confirmation of resubscription payment, your access will be suspended. If you believe that payment has been made, contact your Finance department for remittance advice on the payment, and send it to NEWT.Guidelines@wales.nhs.uk. Please note that electronic payments usually take three days to clear, and give us at least two weeks following the date of payment to provide your access details. If you have not heard from us two weeks after the date of payment, please get in touch.
Related questions:-
I want to know how to renew my subscription.
I don't know what level of access we had last year.
I've been cut off. Can you re-instate my access?
Every reasonable attempt has been made to ensure that the information on this site is accurate and up to date. Betsi Cadwaladr University Local Health Board (East) does not authorise or take responsibility for any off-license use of medication, which should only be done with prescriber agreement.
Copyright © 2018 J Smyth, Betsi Cadwaladr University Local Health Board (East). All rights reserved
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